Search results for "Service sector"
showing 5 items of 5 documents
Exploring working conditions as determinants of job satisfaction: an empirical test among Catalonia service workers
2011
Job satisfaction is particularly important in the service industries since it involves direct contact with customers and thus has a direct influence on company performance. This paper analyses the impact of 10 working conditions on job satisfaction by means of structural equation modeling in a representative stratified random sample of 1553 service sector employees in Catalonia, Spain. Significant effects in social aspects (recognition of a job well done and social support) were found, followed by psychological loads (emotional demands and job insecurity) and by task contents (development and meaning, and predictability). These variables explained 50% of the variance in job satisfaction.
Chapter 13 : Marshalling Resources and Dynamic Capabilities to Overcome Innovative Barriers and Foster Creativity in the Service Sector
2013
Understanding the economic implication of creative individuals and firms is at the heart of the new economy and of related fields such as the economics of knowledge, the economics of science and innovation management. This book brings together a panel of theoretical and empirical contributions which address the generation of creative ideas and their transformation into products and services by firms or universities, as well as the interplay of those organizations in networks and markets. The word 'creativity' has been used a great deal recently in relation to efforts to recover from the global financial crisis and re-launch economic activity. Little has been added to explain how and why an …
The importance of creative industry agglomerations in explaining the wealth of European Regions
2012
[EN] This paper examines the existence of regional agglomerations of manufacturing, service and creative industries, the relationship between these industries and the wealth of regions and their industrial structure. Through an analysis of 250 European regions, three important conclusions can be inferred from the results obtained in this paper. The first is that creative industries play an important role in the wealth of a region. The second is that the most creative regions are characterized by having more high-tech manufacturing industries than the rest of the regions although the number of low-tech manufacturing firms is similar. Lastly, the industrial structure of each region has a grea…
MULTICRITERIA ANALYSIS – INSTRUMENT FOR AN ACCURATE ANALYSIS OF THE IMPACT OF THE SERVICE SECTOR ON THE ECONOMY
2013
The current paper represents an attempt to introduce multicriteria analysis as an efficient instrument to prove that the development of services in Romania has a major impact on all aspects of our economy and represents the right path to pursue in terms of economic growth, on a medium and long term basis.The paper presents a general approach to multicriteria analysis as a means to successfully reveal the impact of the service sector on the economy of Romania. Several advantages as well as limits are presented, along with a brief presentation of the concept of composite synergy of services, corollary of the multicriteria analysis.
COMPOSITE SYNERGY OF SERVICES - A NEW CONCEPT CONCERNING SERVICES
2013
The current paper addresses the dynamics of the service sector in Romania, from the perspective of a new concept, namely the "composite synergy of services". The main points of the paper approach the fact that direct and indirect investments in the service sector create a synergic and composite effect on the development of the economy, as a whole, in Romania. The paper aims to be a prequel to a mathematical and economic demonstration of the existence of the composite synergy of services, laying the theoretical foundations of the concept and underlining the premises for its existence.